Jill and Ernie were more than helpful. Not only were they available for prompt contact dang near 24/7, they have n assistant (Ana) who touches base during every step of the process to give a run down on what is happening. This sale was made even more difficult than usual based off the fact I no longer lived in San Diego AND was on vacation most of escrow. Despite that, Jill made sure the process sped along. We even closed early with her solving a few minor and potentially major hiccups for me along the way. It should also be noted that every contractor she had in her Rolodex were beyond professional, timely, and cost effective. Trust me when I say I used almost every type of service from general handyman to unforeseen mold remediation (which was handled with me out of country). Even more, Jill and Ernie were more than pleasant to talk to throughout the whole experience. They are both good people on top of being polished Realtors.